Privacy Policy

Silver Beach Hotel takes active steps and measures to protect your privacy. This Privacy Notice describes what information we may collect from our friends and guests, club members, private residence owners, renters and prospective residence owners and club members (referred to as “Guests, Members and Owners from here on), as well as visitors to the Silver Beach Hotel website, as well as the way in which Silver Beach stores and uses this information to best serve your requirements. We assure you, we will always protect your information as though it were our own.

When you see the term “Silver Beach Hotel”, “We” and / or “our”, this refers to SXETAKIS AE.

When we say “you” or “your”, we are referring to anyone whose personal information we process. Personal information means any information that could be used to identify you, and the way we treat that information is explained in this Privacy Notice.

What type of information do we collect from you?

We are fully committed to safeguarding the privacy of the personal information you entrust us with. The personal information we collect from you will typically include the following:

  • Your name, personal and work contact details, date and place of birth, nationality, image, passport and visa information
  • Guest profile – which of our hotels you have stayed at, arrival and departure dates, room service details, room preferences, messages received from you and the numbers / email addresses we have received those messages from
  • Any information connected to your payments – credit card and / or account details
  • Guest reward scheme membership including frequent guest account and / or registration details
  • Health information (guests may disclose information relevant to the delivery of service – for example a disability that may require step-free access)
  • Details about your areas of interest where we wish to send you marketing information about similar products and/or services.
  • Information about your preferences so that we can make your stay with us especially enjoyable (e.g. your favourite morning paper)
  • Information collected while you are connected to on-site WIFI and required to make your internet experience as smoothe as possible – the type of device you are using, location, card key etc.

How your personal information is collected

For the most part, information is only gathered when you choose to provide it to us, and when you interact directly with us. Examples of when you might divulge information to us includes:

  • When you make a reservation either over the phone, online or in person
  • When you make a reservation to stay at one of our properties via a third party
  • When you purchase any items or pay for any services through our website
  • When you check-in and during your stay at one of our hotels, resorts or private residences
  • When you create or login to a personal profile on Silver Beach Hotel website

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